Frequently Asked Questions
Question: My car is all-wheel-drive, does it require a flatbed tow truck?
Answer: No. Conventional tow trucks are capable of lifting all wheels off the ground.
Question: My car has an automatic transmission, can it be towed with the drive wheels on the ground?
Answer: Probably, Most manufactures say yes, for a limited speed and distance.
Question: With so many makes and models, how do you remember each vehicles towing procedure?
Answer: Every manufacturer establishes towing guidelines, several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver.
Question: Is towing rough on my car?
Answer: No. Quite the opposite. Since your car is lifted by it's tires, it is riding on your own suspension. And the tow trucks suspension absorbs most of the bumps.
Question: Do tow truck drivers have special training?
Answer: Yes. Our drivers begin by receiving a week of intensive specialized training, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence. Finally they are tested and certified by the Towing and Recovery Association of America. Drivers must also attend annual training refresher courses to brush-up and learn new techniques.
Question: Do tow truck drivers need a special license?
Answer: No. Not for light duty tow trucks. However, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.
Question: Are tow trucks inspected for road worthiness?
Answer: Yes. Our tow trucks are fully Insured and State-Inspected Trucks.
Question: My car is lowered, can it still be towed?
Answer: Yes, most lowered cars can be safely towed with a conventional tow truck.
Question: Can you tow motorcycles?
Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage. Take a look at our Exotic Vehicle Transport page.
Question: Can you unlock my car with electric locks or side-impact airbags?
Answer: Yes. Our drivers are trained locksmiths who carry an ever increasing array of vehicle unlocking tools. NEVER let an untrained person attempt to unlock your vehicle! Your doors internal mechanisms and wires are very fragile.
Question: I didn't find the answer to my question, how can I get in touch?
Answer: We definitely want to make sure you find the answers to all your questions. Please feel free to give us a call or fill out our contact form with any inquiries. We look forward to hearing from you!